These days, Figma is where the bulk of design work happens. Cross-functional teams get together in Figma at early design phases to brainstorm and workshop. Designers set their heads down to sketch concepts and wireframes and prototypes in Figma. Designers and content practitioners explore content strategy, UX writing, and information…

Instructions Open Figma! [control] + right click a text layer [option] drag the text layer out of the frame

Install the plugin and try it out — Open any app on your phone. In one sentence, describe how much text you see. Now, what words did you use to describe that amount of text? Was it a lot of text? Too much text? Half-a-screen’s worth of text? Chances are, your description feels kind of fuzzy. At Chime…

Use this tool when you need to land a dream job interview — TL;DR: It’s a case study. I’ve had a lot of content jobs over the last 10 years. More jobs than years. And for each job I’ve landed, I’ve submitted approximately 10,000 applications. I’m no math expert, but that’s a lot of applications. The bulk of those applications get a standard…

The following post was originally published in the December issue of the GrowthDesigners.co newsletter. Subscribe here. There’s a bone-chillingly odd video on YouTube called What am I? What am I? In it, a young boy blows out his birthday candles and wishes for his stuffed dolls to come to life…

Error messages are written on ever-changing ground. They’re one of the most common requests for writers. And they require constant communication across disciplines and product areas. …

How to design content that helps people adopt products — Samuel Hulick says that “user onboarding is the process of radically increasing the likelihood that new users become successful when adopting your product.” That’s the essence of onboarding. And over the last several months, I’ve been exploring the process part of Hulick’s definition. …

Point of view in conversational interfaces. — Our world is full of things. People, wild animals, chairs, Florida man. When we observe and interact with all of these things, we’re able to judge our position relative to them and their positions relative to each other. We’re able to establish our point of view. Living with no point…

Writing apocalyptic fiction before work, every day — I was on my honeymoon when I decided to write a novel about the apocalypse. I’d always wanted to write something novel-length but doubted I could. As we drove along on our road trip, ideas on structure, character, and plot kept bubbling up. It felt right. And I spent many…