Becoming a better listener

Lessons learned from when words suddenly don’t make sense

To sell well, I had to do three things: Ask questions, shut up and listen, then repeat the answers back.

How it feels when words transform into auditory snow.

And then there’s silence…

Capturing words

Record the conversation

Ask for a time-out

These tips might seem like common sense when you see them written down, but when you’re in the middle of a conversation that you’re starting to loose track of, it’s good to have a sensitive time-out interjection memorized.

Allow room for silence

One of the many Jason Foxes. Content designer with Atlassian.

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